Information We Collect

When you browse our website or place an order, we may collect:

• Personal Information: Name, email address and phone number.
• Billing & Shipping Details: Address, city, country and postal code.
• Payment Information: Processed securely through trusted payment providers. We never store your card information.
• Device Information: IP address, browser type, cookies and website usage analytics.
• Communications: Messages submitted through contact forms or email.

How We Use Your Information

• Process and fulfill your orders.
• Provide shipping updates and customer support.
• Improve our products and website.
• Send marketing emails only if you've subscribed.
• Meet accounting, tax and legal obligations.

Sharing Your Information

We never sell or rent your personal information. Data is shared only with trusted partners required to operate our business.

• Shopify — Our secure ecommerce platform.
• Payment Providers — Secure payment processing.
• Shipping Partners — Delivery of your orders.
• Email Services — Newsletter delivery (only if subscribed).

Cookies

Cookies help improve your shopping experience, remember your preferences, and provide website analytics. You may disable cookies in your browser settings, although some website features may no longer function correctly.

Data Retention

Your personal information is retained only for as long as necessary to fulfill your orders, comply with accounting and legal requirements, and provide customer support. Order records are generally retained for five years.

Your Rights

Depending on your country of residence, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data where legally permitted.
• Withdraw marketing consent at any time.
• Submit a complaint to your local privacy authority.

To exercise these rights, simply email us at hello@moroccosaffron.com

Security

Our website is hosted on Shopify using industry-standard security technologies, including SSL encryption and PCI-DSS compliant payment processing. While we implement strong security practices, no internet transmission is completely risk-free.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. Any updates will be published on this page along with the revised effective date.